Privacy Policy

This Privacy Policy describes how Arctic Beauty (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from arcticbeautyshop.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our practices or to comply with operational, legal, or regulatory requirements. Any changes will be posted on the Site, along with an updated "Last updated" date. We will also take any additional steps required by applicable laws.

How We Collect and Use Your Personal Information

To deliver our Services, we gather personal information about you from various sources, as outlined below, and have done so over the past 12 months. The type of information we collect and how we use it may vary based on your interactions with us.

In addition to the specific purposes listed below, we may use the information collected to communicate with you, enhance or improve our Services, comply with legal requirements, enforce applicable terms of service, and safeguard the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The personal information we collect about you varies based on your interactions with our Site and how you use our Services. When we refer to "personal information," we mean any data that identifies, relates to, describes, or can be linked to you. Below, we outline the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide to us directly through our Services may include:

  • Contact Information: Such as your name, address, email, and phone number.
  • Order Details: Including your name, billing address, shipping address, email, phone number, and payment confirmation.
  • Account Information: Such as your username, password, security questions, and any other details required for account security.
  • Customer Support Information: Any details you share in your communications with us, such as messages sent through the Services.

Certain features of the Services may require you to provide specific information about yourself. While you can choose not to provide this information, it may limit your ability to access or use some features.

Information We Collect about Your Usage

We may automatically collect some basic details about how you use our Services, such as how you access and interact with our Site and your account. This includes information like your device and browser type, network connection, IP address, and other details related to your interactions with the Services. We use technologies like cookies and pixels to gather this information and improve your experience.

Information We Obtain from Third Parties

We may also gather information about you from third parties, including vendors and service providers who collect data on our behalf. This may include:

  • Companies that help support our Site and Services, such as Shopify.
  • Payment processors who collect payment details (such as your bank account, credit or debit card information, and billing address) to process your payments and fulfill your orders, as part of our contract with you.
  • When you visit our Site, open or click emails we send, or interact with our Services or ads, we or our third-party partners may collect certain information automatically using tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we gather from third parties will be handled in accordance with this Privacy Policy. For more details, see the section below, Third Party Websites and Links.

How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, and other transactions, creating and maintaining your account, arranging for shipping, facilitating returns and exchanges, and other account-related functions. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertisements on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive to you, to provide effective services, and to maintain our business relationship with you.

Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, visit Shopify’s Cookie Policy. We use Cookies to improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand user interaction with our Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please note that blocking or removing Cookies may affect your user experience and may cause some features and functions of the Services to work incorrectly or no longer be available. Additionally, blocking Cookies may not prevent the sharing of information with third parties, such as advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If we can associate the device sending the GPC signal with a Shopify account, we will apply the opt-out request to that account as well. To learn more about GPC, visit Global Privacy Control. Other than GPC, we do not recognize other "Do Not Track" signals.

How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances, such as:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request, or consent to the disclosure of certain information to third parties, such as shipping products or through social media widgets or login integrations.
  • With our affiliates or within our corporate group, in our legitimate interest to run a successful business.
  • In connection with a business transaction like a merger, bankruptcy, or to comply with legal obligations (e.g., responding to subpoenas, search warrants), to enforce terms of service, or to protect our rights and those of our users.

We have disclosed the following categories of personal information in the past 12 months for the purposes outlined above:

  • Identifiers: Basic contact details and order/account information.
  • Commercial Information: Order information, shopping data, and customer support information.
  • Usage Data: Information about how you interact with the Site.
  • Geolocation Data: Locations determined by IP address or other technical measures.

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Third Party Websites and Links
Our Site may provide links to third-party websites. If you visit such sites, please review their privacy and security policies. We are not responsible for the privacy practices or content of these external sites. Information you provide on public venues, including third-party social media platforms, may be accessible by other users.

Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information
While no security measures are perfect, we take steps to protect your information. We retain personal information as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

Your Rights
You may have the right to access, delete, correct, or request a copy of your personal information, among other rights. For more details, refer to the rights section on our Site or contact us at helparcticbeautyshop@gmail.com.

Complaints
If you have concerns about how we handle your personal information, please contact us. Depending on your location, you may also have the right to file a complaint with your local data protection authority.

International Users
We may transfer and process your information outside your country of residence. If your data is transferred out of Europe, we rely on legal transfer mechanisms to ensure protection.

Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please email us at helparcticbeautyshop@gmail.com.